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Terms & Conditoins

Introduction​

Welcome to Elevage Senior Workout! These Terms and Conditions outline the policies governing your participation in our senior fitness programs, including trial sessions, pre-booking, payments, cancellations, and safety guidelines. By using our services, you agree to comply with the terms listed below. This document ensures a smooth experience for all participants and covers key areas such as eligibility, attendance, refund policies, and liability.

1. Eligibility

  • Participants must be 55 years or older.

  • A medical clearance from a licensed physician may be required before participation.

  • Participants must complete the Health & Fitness Waiver Form before engaging in any session.

2. Trial Sessions

  • A trial session is available once per new participant at no cost.

  • Trial sessions are subject to availability and must be booked in advance.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

3. Pre-Booking and Payment

  • Participants can pre-book weekly, monthly, or quarterly workout packages.

  • Full payment is required at the time of booking.

  • Accepted payment methods: Credit/Debit Cards, Online Transfers, or Cash (where applicable).

  • Discounts may apply for long-term commitments or referrals.

4. Cancellation and Refund Policy

  • Trial Sessions: Cancellations must be made at least 24 hours in advance.

  • Pre-Booked Sessions:

    • Cancellations made 48 hours before the session: Full refund or rescheduling allowed.

    • Cancellations made within 24-48 hours: 50% refund or one-time rescheduling.

    • No-shows or cancellations within 24 hours: No refund.

  • Refunds will be processed within 7 business days.

5. Attendance & Punctuality

  • Participants must arrive at least 10 minutes before the scheduled session.

  • Late arrivals beyond 15 minutes may not be allowed to participate, and the session will be forfeited.

  • Continuous absences without prior notice may result in suspension from future bookings.

6. Health & Safety

  • Participants must immediately inform the instructor of any discomfort or medical condition.

  • Proper workout attire and footwear are required.

  • The facility and trainers are not responsible for any injuries resulting from negligence or failure to follow instructions.

7. Code of Conduct

  • All participants must be respectful to trainers and fellow members.

  • Disruptive behavior, harassment, or violation of rules may lead to immediate termination of participation without refund.

8. Liability Waiver

  • By participating in Elevage Senior Workout, you acknowledge that physical activities carry inherent risks.

  • You agree to release and discharge Elevage Senior Workout, its trainers, and affiliates from any claims related to injury, illness, or other health-related issues arising from participation.

9. Amendments to Terms

Elevage Senior Workout reserves the right to modify these terms at any time. Updates will be posted on our website or communicated directly to participants.

10. Contact Information

For questions, cancellations, or support, contact us at:
📧 neurobloom@neurovolt.co
📞 385 348 2109

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By booking or attending a session, you confirm that you have read, understood, and agreed to these Terms and Conditions.

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